Customer Satisfaction Survey

Your satisfaction and feedback are important to us. To help us serve you better,
 please take a moment to complete a brief survey on the service you received.

 Program Name:

 

Based on the following scale, please rate your service experience.

POOR

 AVERAGE

EXCELLENT

1

 2 3 4 5
1.  Registration Process 1 2 3 4 5
2.  Timely & Courteous Response 1 2 3 4 5
3.  Fulfillment of Request 1 2 3 4 5
4.  Flight Change Options 1 2 3 4 5
5.  Payment Process 1 2 3 4 5
6.  Overall Satisfaction 1 2 3 4 5

Comments or concerns:

 
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